A cruise should be a relaxing, carefree getaway from the stress of daily life. Unfortunately, some cruise ship companies have gotten into hot water in the past for failing to adequately maintain their amenities and keep their guests’ health at the center of their efforts. If you experienced unacceptable conditions on a cruise ship – such as a bed bug infestation or if you contracted an illness – contact the personal injury attorneys at the Cambridge firm of Altman & Altman LLP right away.
What happened on your cruise?
There is no shortage of horror stories that have emerged over the years as a result of poor conditions on cruise ships. Bacteria born in onboard hot tubs and whirpools have given people horribly rashes and skin afflictions; foodborne illnesses occur in cruise ship food every year; and unsanitary conditions within cruise ship bedrooms and bathrooms are also commonly reported.
However, a recent story that emerged is likely to make your skin crawl – as an actress with a role in the Netflix film “Marriage Story” made headlines when she filed a federal lawsuit against Princess Cruise Lines after discovering she had been given a room infested with bed bugs. She is seeking at least $75,000 on charges of negligence and intentional infliction of emotional distress and battery, CNN reports.
While the cruise line maintains that its cleaning attendants are trained in identifying signs of bed bugs and inspect each room to ensure they haven’t taken residence, clearly they are not infallible or incapable of having a negligent member on staff. They have since said that no evidence of bed bugs were found upon an investigation.
This contradicts with video evidence taken by the actress and her husband, which allegedly showed tiny bugs scurrying back and forth on the sheets of the bed. The couple also allegedly showed their bites in images that were shared by their law firm. They claim the episode caused “pain, discomfort, annoyance sleeplessness, inconvenience, humiliation, anxiety and emotional distress.”
On top of the experience with bed bugs, the plaintiffs allege that it took them multiple requests before they were granted access to a different room, which prolonged the distressful experience.
You have a right to a clean space to sleep
When you book an experience like a cruise, you do so with certain expectations in mind. One of those expectations is that you will have access to a safe, clean space to sleep at night. The presence of pests like bed bugs – which can keep you up at night, cause welts and emotional distress – indicates that a cruise ship company does not have their guests’ comfort in mind and may be slacking in their responsibilities to maintain clean facilities.
Bed bugs are the sign of uncleanliness. And if the sheets and bedding aren’t clean, who knows what else could be unsanitary aboard a cruise? If the beds aren’t adequately cleaned, it could mean that the kitchen area is not maintained well, or that the whirpool or spa isn’t scrubbed to prevent a buildup of potentially harmful bacteria. Continue reading